Privacy Policy

  1. Introduction

Kingston Trading UK LTD T/A Kingston Nic Pouches (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kingstonnicpouches.co.uk (“Site”) or purchase products from us. Please read this policy carefully to understand our views and practices regarding your personal data.

By using our Site, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

2.1 Personal Data

We may collect the following personal data from you:

  • Contact Information: such as your name, email address, phone number, and mailing address.
  • Account Information: if you create an account, we may collect your username, password, and other authentication details.
  • Payment Information: including your credit/debit card details and billing address, although these are processed securely by our payment processors and not stored by us.
  • Purchase History: details of products you have purchased from us.

2.2 Non-Personal Data

We may also collect non-personal data, including but not limited to:

  • Technical Information: such as your IP address, browser type, operating system, and device type.
  • Usage Data: including information about how you use our Site, such as pages viewed, time spent on the Site, and click-through data.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: including processing your orders, delivering products, and managing your account.
  • To Communicate with You: regarding your orders, responding to your inquiries, and sending you updates or promotional offers (with your consent).
  • For Marketing Purposes: to provide you with information about products or services that may interest you.
  • To Enhance User Experience: by analysing how you use our Site to improve its functionality and content.
  • For Legal Compliance: to comply with legal obligations and protect our rights.
  1. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties, except in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Site, processing payments, or delivering products. These parties are required to keep your information confidential and use it only for the services they provide to us.
  • Legal Requirements: We may disclose your data if required to do so by law, or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  1. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

  1. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete data.
  • Erasure: You can request that we delete your personal data, subject to certain conditions.
  • Objection: You have the right to object to the processing of your data for marketing purposes.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@kingstonnicpouches.co.uk.

  1. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site.

  1. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date at the top will be revised. Your continued use of the Site after such changes have been made constitutes your acceptance of the new Privacy Policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Kingston Trading UK LTD
Site A Wiltshire Road, Dairycoats Industrial Estate, Hull, East Yorkshire, HU4 6PA, United Kingdom
info@kingstonnicpouches.co.uk
01482 326555