Welcome to the Kingston Nic Pouches FAQ page. Here, we’ve compiled answers to some of the most common questions about our products and services. If you have a question that isn’t addressed here, please feel free to contact us at info@kingstonnicpouches.co.uk or 01482 326555.

What are Kingston Nic Pouches?
Kingston Nic Pouches are smokeless, tobacco-free nicotine pouches designed to provide a discreet and satisfying nicotine experience. They are small, white pouches that you place under your upper lip, delivering nicotine through the lining of your mouth.

Using Kingston Nic Pouches is simple:
1. Place a pouch under your upper lip.
2. Let it sit for up to 30 minutes, depending on your preference.
3. Discard the pouch after use in a waste bin. Do not swallow the pouch.

No, Kingston Nic Pouches are 100% tobacco-free. They contain nicotine, flavourings, and other ingredients designed to deliver a satisfying experience without the use of tobacco.
Kingston Nic Pouches come in a variety of flavours and nicotine strengths to suit different preferences. Common flavours include Mint, Berry, Citrus, and Sweet, while nicotine strengths typically range from 8mg to 32.5mg per pouch. Check our Products Page for the latest offerings.
Kingston Nic Pouches are intended for adult nicotine users as an alternative to smoking or using tobacco. While they are a less harmful option compared to smoking, they still contain nicotine, which is an addictive substance. If you have any health concerns, we recommend consulting with a healthcare professional before using nicotine products.
Kingston Nic Pouches are designed for adults aged 18 and over who are legally permitted to use nicotine products. They should not be used by non-smokers, pregnant or breastfeeding women, or individuals with certain health conditions.

For best results, store Kingston Nic Pouches in a cool, dry place away from direct sunlight. Ensure that the lid is closed tightly after use to maintain freshness.

Yes, like most consumable products, Kingston Nic Pouches have an expiration date. You can find the expiration date printed on the packaging. We recommend using the pouches before this date to ensure the best experience.
Yes, we accept returns or exchanges of unopened and unused products within 28 days of purchase. Please refer to our Returns Policy for more details and instructions on how to initiate a return.
Delivery times vary depending on your location. We aim to dispatch orders within 1 working day of receiving them. Standard shipping typically takes 2-3 business days within the UK, while international orders may take longer. Please check our Shipping Policy for more information.
If you have any questions or need assistance, you can reach our customer support team at info@kingstonnicpouches.co.uk or 01482 326555. We’re here to help!
Yes, we regularly offer discounts and promotions on our products. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest deals.

Yes, since Kingston Nic Pouches are smokeless and tobacco-free, they can be used discreetly in situations where smoking is not allowed, including on flights. However, we recommend checking the specific airline’s policy regarding nicotine products before use.

We are committed to sustainability and encourage responsible disposal of our products. After use, please discard the pouch in a waste bin. Our packaging is designed to be recyclable, where facilities exist.

Yes, we ship Kingston Nic Pouches to many countries worldwide. Shipping fees and delivery times vary depending on the destination. Please check our [Shipping Policy] for more details.

Kingston Nic Pouches are intended to be used orally and should not be swallowed or digested.

If swallowed or digested you should consult a medical professional.

No. We recommend using a new pouch every time.

No. Nicotine Pouches is a very different product. Snus belongs to a category of traditional oral tobacco products commonly used by tobacco users in the Nordics and the USA. Kingston represents the evolution of oral nicotine products. Unlike snus, Kingston Nicotine Pouches contains no tobacco.
No. Kingston Nicotine Pouches should not be chewed, sucked or swallowed. Kingston is designed to be used by placing the pouch under your upper lip and resting it on your gum. The nicotine is then absorbed through the gum.

Kingston is a UK-based company with products manufactured in Europe. Please refer to the label on your Kingston Nic Pouch can for specific manufacturing details.

If you have a question that’s not covered here, please don’t hesitate to reach out to us. We’re always happy to help!

Contact Information:

Kingston Trading UK LTD
Site A Wiltshire Road, Dairycoats Industrial Estate, Hull, East Yorkshire, HU4 6PA, United Kingdom
info@kingstonnicpouches.co.uk
01482 326555